Privacy Policy
Last updated: 1 January 2026
Caelum Aviation SAS ("Caelum", "we", "us") respects the privacy of every guest and visitor. This policy explains what personal data we collect when you contact us or use this website, why we collect it, and the rights you hold under the EU General Data Protection Regulation (GDPR) and French data-protection law.
Who is responsible for your data
Caelum Aviation SAS is the data controller for the personal data described here. You can reach our team about any privacy matter by email at robert@caelum.help, or by post at our registered address listed in the footer of this page.
What we collect
- Contact details you provide when requesting a flight — name, email address and the route, dates and passenger numbers you share with us.
- Correspondence, so that we can answer your questions and keep a record of agreed arrangements.
- Limited technical information collected automatically by our website, such as approximate region and the pages you view, used only to keep the site working and secure.
Why we use it
- To prepare quotations and arrange the charter, group or concierge services you request.
- To meet legal and regulatory obligations that apply to air transport intermediaries.
- To improve and secure this website, on the basis of our legitimate interest in a reliable service.
How long we keep it
We keep enquiry and booking records only as long as needed to provide our services and to satisfy accounting and legal requirements, after which the data is deleted or anonymised.
Sharing
We share data only with the aircraft operators, crews and ground partners necessary to deliver a flight you have requested, and with service providers acting on our instructions. We never sell personal data.
Your rights
You may request access to your data, correction, deletion, restriction or portability, and you may object to certain processing. Write to robert@caelum.help. You also have the right to lodge a complaint with the French supervisory authority, the CNIL.
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